Finance & Accounting

bookkeepers

Key responsibilities of bookkeepers
  • Publishing Bills and Invoices to accountancy software.
  • Reconciling the bank account and other ledgers.
  • Preparation of VAT/CIS returns.
  • Payroll processing.
  • Communicating with the end client for a smooth data transfer.

associate accountants

Key responsibilities of associate accountants
  • Publishing Bills and Invoices to accountancy software.
  • Reconciling the bank account and other ledgers.
  • Preparation of VAT/CIS returns.
  • Payroll processing.
  • Assisting the accounts preparation.
  • Companies House related filings.
  • Communicating with the end client for a smooth data transfer.

accountants

Key responsibilities of accountants
  • Reviewing of Bookkeeping
  • Accounts/CT600 Preparation.
  • Reviewing of Vat returns
  • Reviewing of CIS returns
  • Companies House related filings.
  • Communicating with the end client for a smooth data transfer.

senior accountant

Key responsibilities of senior accountant
  • Reviewing of Bookkeeping.
  • Accounts/CT600 preparation and reviewing.
  • Reviewing of Vat returns
  • Reviewing of CIS returns
  • Companies House related filings.
  • Communicating with the end client for a smooth data transfer.

financial analysts

Key responsibilities of financial analysts
  • Analysing financial statements, market trends, and economic data to assess the financial health and performance of companies or investments
  • Developing and using financial models to forecast future performance, assess risks, and support strategic decision-making.
  • Effectively communicating complex financial information to both technical and non-technical audiences.
  • Developing strategies to mitigate financial risks.
  • Working with other departments, such as finance, operations, and management, to achieve business goals.

chief financial officer

Key responsibilities of chief financial officer
  • Developing and implementing financial strategies, forecasting, budgeting, and analysing financial performance.
  • Managing cash flow, investments, and capital structure to ensure the company's financial stability and growth.
  • Identifying and mitigating financial risks, ensuring compliance with regulations, and maintaining sound internal controls.
  • Preparing accurate and timely financial reports, ensuring compliance with accounting standards and regulations.
  • Providing financial expertise and insights to the CEO and other executives to support strategic decision-making.
  • Ability to develop and implement financial strategies that support the company's overall goals

Customer Service

customer support executive

Key responsibilities of customer support executive
  • Answering inbound calls and handling customer enquiries under the client's brand.
  • Triaging enquiries and routing them to the right team.
  • Logging all interactions and notes in the CRM system.
  • Handling email and live chat enquiries within agreed SLAs.
  • Escalating complaints to the appropriate manager.

customer service representative

Key responsibilities of customer service representative
  • Managing day-to-day customer queries by phone, email and live chat.
  • Monitoring shared inboxes and responding within agreed SLA.
  • Maintaining and updating canned responses and knowledge base articles.
  • Tagging and prioritizing tickets in helpdesk tools (Zendesk, Freshdesk, Gorgias, HubSpot Service Hub).
  • Reporting on ticket volumes, response times and CSAT scores.

help desk support staff

Key responsibilities of help desk support staff
  • Providing first-line support across phone, email and chat.
  • Troubleshooting and resolving routine queries, escalating complex issues.
  • Maintaining accurate ticket records and following up until resolution.
  • Updating FAQs and support documentation based on recurring queries.
  • Coordinating with internal teams to resolve outstanding tickets.

virtual receptionist

Key responsibilities of virtual receptionist
  • Answering inbound calls and greeting callers under the client's brand.
  • Managing diary bookings, rescheduling and cancellations in the client's system.
  • Taking messages and ensuring same-day callbacks where required.
  • Managing waitlists, cancellation lists and short-notice fill-ins.
  • Producing daily call logs and missed-call reports.

treatment coordinator

Key responsibilities of treatment coordinator
  • Acting as the main point of contact for patients/clients through their treatment journey.
  • Sending treatment plans, consent forms and pre-treatment instructions.
  • Coordinating finance options, payment plans and deposits.
  • Booking and confirming multi-stage appointments.
  • Liaising with clinicians, technicians and external suppliers.

appointment scheduling coordinator

Key responsibilities of appointment scheduling coordinator
  • Managing real-time appointment booking, rescheduling and cancellations.
  • Coordinating diaries across multiple clinicians or staff members.
  • Sending confirmation and reminder calls to reduce no-shows.
  • Managing waitlists and short-notice fill-ins.
  • Keeping the CRM/practice management system accurately updated.

Digital Marketing

digital marketing executive

Key responsibilities of digital marketing executive
  • Supporting the planning and delivery of multi-channel marketing campaigns.
  • Coordinating between social media, SEO, content and paid advertising workstreams.
  • Setting up and monitoring Google Analytics 4, Search Console and Tag Manager.
  • Preparing monthly performance reports across all marketing channels.
  • Supporting campaign post-mortems and optimisation recommendations.

social media marketing executive

Key responsibilities of social media marketing executive
  • Managing day-to-day posting and scheduling across Facebook, Instagram, LinkedIn, TikTok and other platforms.
  • Creating graphics, short-form video edits, Reels and carousels.
  • Managing community engagement: comments, DMs, mentions and reviews.
  • Researching hashtags, trends and platform best practice.
  • Reporting on reach, engagement and follower growth.

seo specialist

Key responsibilities of seo specialist
  • Conducting technical SEO audits covering crawlability, indexation and Core Web Vitals.
  • Carrying out keyword research and on-page optimisation.
  • Managing local SEO: Google Business Profile, citations and reviews.
  • Monitoring backlinks and supporting outreach activity.
  • Reporting monthly on organic performance using GA4, Search Console, SEMrush or Ahrefs.

content marketing executive

Key responsibilities of content marketing executive
  • Writing SEO-optimised blog posts, articles and service pages.
  • Building and maintaining an editorial content calendar.
  • Producing email newsletters and nurture sequences.
  • Creating lead magnets: eBooks, guides and checklists.
  • Proofreading and maintaining brand-voice consistency across content.

graphic designer & creative support

Key responsibilities of graphic designer & creative support
  • Producing on-brand social media graphics, carousels and Story templates.
  • Designing ad creatives for Meta, Google Display, LinkedIn and TikTok.
  • Creating email banners, website graphics and landing page visuals.
  • Producing print collateral: flyers, brochures and business cards.
  • Building reusable Canva, Figma or Adobe templates for the in-house team.

IF YOU FIND YOURSELF SUITABLE FOR ANY OF THIS POSITION, EMAIL YOUR CV TO HR@EXELSOLUTIONS.COM (MENTION THE POSITION FOR WHICH YOU ARE APPLYING IN THE SUBJECT LINE.)